Course Offering: RES201
Immerse yourself in this course covering residential site management from A
to Z, including enhanced content to address the unique needs of affordable
housing and student housing!
What you’ll learn:
- Human resource and relationship management: Management
styles, intergenerational dynamics, employee motivation, recruiting and hiring,
employment laws, communication, performance evaluations, fostering productive
relationships with conventional owners, affordable housing ownership entities
and regulatory bodies, and student housing owners, students, parents, and
university staff.
- Legal issues and risk management strategies: Insurance,
security and emergency procedures, landlord-tenant laws, lease-term provisions,
unique leases and addendums for affordable housing programs, strategies for
addressing student housing leases
- Professional ethics: IREM Code of Professional Ethics,
adherence to the code, enforcement
- On-site maintenance management: Maintenance systems,
working with contractors, inspections (including additional regulatory
inspections required for affordable housing), service requests, energy and water
conservation strategies, environmental hazard procedures, managing “The Turn”
for student housing
- Property financial management: Accounting, budgeting,
operating expenses, capital expenses, financial reports
- Marketing and leasing: Demographics, target markets,
student housing campus analyses, comparison grid analysis, marketing strategies
and social media, leasing tactics, affordable housing wait list procedures, Fair
Housing and Americans with Disabilities Act (ADA) compliance, resident retention
strategies
How you’ll benefit:
- Improve your property’s bottom line and receive recognition from your
clients
- Increase productivity and collaboration among your site management staff
- Secure a reputation as a manager who knows what it takes to achieve the
owners’ objectives